Like many NHS organisations, The Christie were having difficulty in finding, securing and retaining capable Integration skills to meet the demands on the informatics team, particularly in light of the increasing demands for integration with the evolving interoperability agenda.
Egress provided a cost effective and risk reducing solution, delivering an integration managed service encompassing business as usual (BAU) support of their existing interfaces, project development work and potential transformation programme support.
The Christie's Head of Applications said this about the service Egress put in place;
“Since taking over our integration needs, Egress have provided the Trust with an exemplary service; responding quickly to service calls and proactively alerting us to issues with configuration, communication points and errors queues. We have seen a reduction in the number of alerts raised by our integration engine as Egress are actively working to identify and resolve the underlying causes of some of our long standing issues.”
Egress capability to provide these services is based upon unparalleled experience in supporting health systems and transformation projects across all NHS care settings including Commissioning, Community, Mental Health and Acute. Focused on supporting NHS organisations in delivering outcomes, primarily through technology adoption, technical consultancy and benefits realisation, we provide consultancy, project and capability augmentation services at all stages of the project lifecycle. Egress’ success is based on a proven approach, detailed thinking and a passion for delivering high quality solutions for our customers, their staff and patients. This open and transparent partnering approach has enabled us to build and maintain long term relationships with our customers.